It is not open. The switch itself could have gone bad or the logic board of the printer may be bad. Cover is Open. Printer was an HP. You can follow the question or vote as helpful, but you cannot reply to this thread. INK COVER OPEN; a. Leave the machine turned on for 10 minutes to cool down. INK COVER OPEN . The following covers may not be completely closed. Often times there is a small tab on the door somewhere that activates the switch & the tab can break off or the switch can be moved out of position. Now, open and then close the cartridge access door of your printer. Open the back cover by pulling the tab on the center of the back cover. To clear the message 'Cover Open, Close The Fuser Cover' from the display, follow the steps listed below: WARNING: If you have just used the machine, some parts inside the machine are extremely hot. 2. These robust, reliable, high-speed scanners can facilitate digital transformation and easily integrate into your work environment. You'd have to look at the door carefully to find where the tab is or should be & see what can be done. Check if the following covers are completely closed. I changed out printers and cables to a Brother printer and it still said the printer door is open… The message "Cover Is Open - Close the Fuser Cover" will be displayed on the LCD of the Brother machine if the fuser cover, located inside the back cover, is not completely closed. Brother MFC 7420 I got jam paper ,after take off the paper ,I got Back door open i close the back door,but the screen still show back door open,i try to use the printer but it is like dead.please help … read more 1. If you need further assistance, please contact Brother customer service: Go to the Contact Us section; Related Models. Open the ink cartridge cover located in the front of the machine, on the right side. Repeat the exercise for your input tray and ADF door. - If the display reads "COVER IS OPEN PLEASE CLOSE THE SCANNER COVER" go to STEP 3. Ensure that the door snaps closed and the top of the door is even with edge of the document scanner cover.- If the 'Cover is Open' - 'Close ink cover' message clears from the screen, the issue is resolved. I tried printing and the computer says the printer door is open when it is not. Open the ink cartridge cover (1) located on the front of the machine on the right side. Make sure the cartridge is closed tightly. Close the ink door … I can't print and have 17 items waiting to print. - If the display reads "COVER IS OPEN CLOSE INK COVER", continue to STEP 2. OT: Printer. This thread is locked. Close the ink door securely. The Brother Workhorse Series scanners are designed for mid to large-sized workgroups or high-volume and batch scanning applications. b. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer. I tried turning both off and on again and it still happened. Called brother and did factory reset, before that combination of 'go' button and door open/closed -troubleshoot info from online it all started with paper jam, toner was low, so we replaced it after the paper jam 2. To clear the message, follow the steps listed below: The computer says printer door open. 1. I have Windows 10.